Privacy policy

Bangani'z Driving School CC ("BDS", "we", "us", or "our") respects your right to privacy. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our website, book lessons, or interact with us in any way.

We are committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable privacy legislation in South Africa.

We may collect the following types of personal information:

• Identity information: your name, email address, phone number, and ID number where required for licence bookings.

• Account information: your email address and password when you create an account on our website.

• Booking information: your chosen service, package, preferred branch, pickup location, lesson schedule, and emergency contact details.

• Payment information: payment confirmations processed through PayFast. We do not store your card details or banking credentials.

• Communication records: messages sent via WhatsApp, email, phone calls, or our website contact form.

• Technical information: your IP address, browser type, device information, and pages visited on our website.

We use your personal information for the following purposes:

• To create and manage your customer account.

• To process bookings, schedule lessons, and manage your lesson entitlements.

• To process payments and send payment confirmations.

• To communicate with you about your bookings, lessons, and account.

• To respond to enquiries and provide customer support.

• To send relevant updates about our services where you have consented.

• To improve our website, services, and customer experience.

• To comply with legal obligations.

When you book a lesson through our website, your information is used to confirm the booking and manage your lesson schedule. Online payments are processed securely through PayFast, a registered South African payment gateway.

PayFast handles all card and banking details under their own security practices and privacy policy. BDS receives only a payment confirmation notification and never stores your card number, CVV, or banking credentials.

Your personal information is stored securely using appropriate technical and organisational measures, including encrypted connections, access controls, and regular security reviews.

We take reasonable steps to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that may affect your personal information, we will notify you and the Information Regulator as required by POPIA.

We may contact you via email, WhatsApp, phone, or SMS regarding your bookings, lessons, account, and service updates. By providing your contact details, you consent to receiving these communications.

You may opt out of non-essential marketing communications at any time by contacting us directly. We will continue to send essential communications related to your active bookings and account.

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how the site is used.

You can control cookie settings through your browser preferences.

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With PayFast for the purpose of processing online payments.

• With the relevant Government Licensing Department where required for test bookings.

• With authorised service providers who assist us in operating our website and delivering our services, under appropriate confidentiality agreements.

• Where required by law, court order, or government authority.

• To protect our rights, property, or safety, or that of our customers or the public.

You have the right to:

• Access the personal information we hold about you.

• Request correction or updating of your personal information.

• Request deletion of your personal information, subject to legal or contractual obligations.

• Object to the processing of your personal information in certain circumstances.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with POPIA.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Account and booking records are retained for the duration of your relationship with BDS and for a reasonable period thereafter to handle any queries, disputes, or legal requirements. Financial records are retained in accordance with applicable tax and accounting legislation.

Our website may contain links to third-party websites, including social media pages and payment gateways. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Manager: Madoda Bangani (Madii)

Cell/WhatsApp: 076 017 2528

Office: (012) 753 3215

Email: madii@banganiinc.co.za

Website: https://banganiinc.co.za